You can permanently delete your Savora account and all associated data at any time, either from within the app or by emailing us directly.
Option 1: Delete in the app
Open the Savora app and sign in to your account.
Tap the Settings icon (top right of the home screen).
Go to Profile.
Tap Delete Account and confirm when prompted.
If your account was created with Google or Apple sign-in and you're unable to complete the confirmation step in the app, use Option 2 below and we'll process the deletion for you.
Option 2: Request deletion by email
Send an email to costera.management@gmail.com from the email address associated with your Savora account, with the subject line "Delete my account". Include your registered email address if it differs from the sending address.
We will process email requests within 30 days and confirm once your data has been deleted.
What gets deleted
Deleting your account permanently removes:
All your expense, income, and budget records
Your custom categories and app settings (currency, locale, reminders)
Your subscription/billing status record
Your AI suggestion history
Your push-notification preferences and device token
Your account itself
What may be retained
Anonymous usage counters (e.g. daily/monthly feature-usage limits) that contain no personal content may be retained briefly for abuse-prevention purposes, then age out naturally.
Support correspondence - if you've previously contacted us through the in-app contact form or by email, that correspondence (and the name/email you provided with it) is retained separately as a standard support record, independent of your account deletion.
Purchase and subscription records may be retained by the app store (Google Play / App Store) and our subscription provider (RevenueCat) per their own retention policies, as required for billing, tax, and fraud-prevention purposes.
For more detail on how your data is handled generally, see our Privacy Policy.